Looking for an exciting career in aviation sales operations? Qatar Airways is hiring a Sales Operations Coordinator based in Tanzania! If you have a passion for customer service, excellent coordination skills, and a desire to grow with one of the world’s leading airlines, this opportunity could be your perfect next step. Sales Operations Coordinator at Qatar Airways – Tanzania 2025, Qatar Airways Sales Coordinator job, Here’s everything you need to know to apply and succeed.
About the Role: Sales Operations Coordinator at Qatar Airways
As part of Qatar Airways’ ongoing transformation journey, the airline is recruiting a dynamic and detail-oriented Sales Operations Coordinator. You will be responsible for executing daily sales operations tasks across the assigned region, ensuring five-star service to both internal sales teams and external trade partners.
This role plays a critical part in facilitating revenue-generating activities, maintaining strong team spirit, and building strong relationships with internal stakeholders.
Key Responsibilities
- Strictly adhere to Standard Operating Procedures (SOPs) for all sales operations tasks.
- Execute sales operations activities including:
- Reservations and Ticketing
- Trade/Corporate Account Support
- Group Sales Management
- Sales Support and Sales Systems Administration
- Communicate clearly and professionally with external trade partners regarding campaigns, policy changes, and fare revisions.
- Support the sales team by maintaining an up-to-date database of trade partners within the region.
- Provide regular reports on key performance metrics to line managers and regional management.
- Mentor and guide junior team members to maintain high standards of service delivery.
- Handle customer documentation and communicate with QR Account Managers for completion.
- Process refunds and manage platforms such as Galaxy and the Trade Portal.
- Produce and share monthly performance reports for relevant markets.
- Upload PLB and corporate contracts into Galaxy.
What You Need to Succeed
To thrive in this role, Qatar Airways is looking for someone with the following qualifications:
- Education: High School Qualification or Equivalent
- Experience: Minimum 3 years in reservations/ticketing, sales support, group sales, tariffs, distribution, or business analysis.
- Skills:
- Fluency in English (both written and spoken)
- Strong PC literacy, particularly MS Office (Word, PowerPoint, Excel)
- Excellent relationship-building and communication skills
- Good knowledge of airline processes (Pricing, Distribution Technology) and travel industry systems (e.g., Amadeus, GDS)
- Problem-solving mindset and efficiency orientation
- Strong mentoring, coaching, and teamwork skills
Why Join Qatar Airways?
At Qatar Airways, your career has no boundaries. You’ll experience:
- Infinite opportunities for growth and learning.
- A chance to be part of major, rewarding challenges.
- An international, diverse work environment.
- A culture that dares to achieve the impossible.
Be part of an extraordinary story where your skills, imagination, and ambition shape the future.
About Qatar Airways Group
Starting with just four aircraft, Qatar Airways has grown into a global aviation leader, operating across 12 different business verticals. With a spirit of innovation and determination, the airline has broken records and set trends the world follows. Join a company where your ambition is limitless and your success is part of a global success story.
