Are you ready to take your finance career to the next level in a world-class hospitality setting? TUI BLUE Bahari Zanzibar, part of the globally renowned TUI Group, is seeking a Credit Collection Manager to join its dynamic finance team. This role offers a unique chance to work in a fast-growing international environment, combining financial excellence with the beauty and energy of Zanzibar’s luxury tourism industry.
About the Role
As the Credit Collection Manager, you will play a vital role in maintaining the financial health of TUI BLUE Bahari Zanzibar. Reporting directly to the Financial Controller, you’ll oversee all aspects of the accounts receivable and credit control functions, ensuring effective credit risk management, timely collections, and smooth collaboration across departments such as Sales, Front Office, and Reservations.
Your expertise will help strengthen the company’s financial operations while upholding TUI’s exceptional service standards.
Key Responsibilities
- Manage Accounts Receivable and monitor credit limits in line with company policies.
- Ensure the Aging of Debtors is well-maintained through proactive reporting and follow-ups.
- Conduct credit assessments and determine appropriate credit terms for clients.
- Collaborate with internal teams to resolve invoice and payment-related issues.
- Lead monthly credit meetings to review financial performance and outstanding accounts.
- Prepare aging reports, analyze receivable data, and assist in month-end closings.
- Supervise the collections process, ensuring timely recovery of dues.
- Identify and mitigate potential credit risks, escalating critical issues when necessary.
- Reconcile and maintain up-to-date debtors’ accounts.
- Train and guide the Accounts Receivable team, fostering a culture of financial discipline and service excellence.
Qualifications and Experience
To succeed in this position, you should have:
- A Bachelor’s degree in Finance, Accounting, or a related discipline.
- Proven experience as a Credit Manager or similar role, ideally within a luxury hotel or international hospitality brand.
- Strong understanding of credit control, accounts receivable processes, and financial analysis.
- Proficiency in Microsoft Excel and financial software (e.g., Opera, ERP systems).
- Knowledge of internal controls, auditing standards, and risk management practices.
- Excellent organizational, analytical, and communication skills in English.
Why Join TUI?
TUI Group is the world’s leading integrated tourism company, managing over 400 hotels under 12 globally recognized brands. At TUI, you’re not just joining a team—you’re becoming part of a diverse global family that values growth, inclusion, and innovation.
What We Offer:
- Competitive salary and benefits package.
- Permanent contract with 25% local social security contribution.
- Additional financial, health, travel, and lifestyle rewards.
- Opportunities for career development across TUI’s international operations.
- Free access to learning platforms, professional training, and language lessons.
Diversity and Inclusion
TUI believes in creating a workplace where everyone belongs. The company embraces diversity, equity, and inclusion, and encourages all individuals—regardless of background or ability—to apply. If you require special assistance during the application process, TUI will gladly provide support.
Application Details
Application Deadline: Monday, 27th October 2025, Early applications are encouraged as this vacancy may close once sufficient applications are received. Location: TUI BLUE Bahari Zanzibar, Tanzania, Job Type: Full-Time | Contract Type: Permanent, To apply for this position, please follow the link provided on the official TUI careers page and submit your application online.
